FAQ
FAQ
Got questions? We aim to provide you with all the information you need to select the right hair for yourself.
What is virgin hair?
Virgin hair is the hair that has not been permed, bleached, dyed or chemically processed i.e hair being in its natural state.
What are custom closures?
Closures are a circle or square shaped lace that has hair attached to it, so it can be used on Top or side of your head in order to make your extensions look more natural when wearing a full head of weave.
It is a great alternative for protecting your hair from damage as a result of heat, balding and thinning.
What kind of lace do you use for your closure?
Our closures are made with Swiss lace and HD Swiss lace respectively. The latter is strictly on onset and can take over 14 business days before shipping.
We advise that our clients add a skin color wig cap or fabric to the base of the lace to achieve a more natural look.
We also customize your closure for you for an additional fee. Let us do the work for you.
How much hair do I need?
Depending on how full or bogus you want the hair to be, 300 grams for a full head and 200 grams for a partial install.
Do you offer Wholesale or Partnership?
We do not offer wholesale or partnership deals for now. We are still in the process of berthing you better.
Once our wholesale deals kickstart, you will be the first to know. Kindly subscribe to our newsletter to stay updated
How do I process an international order via your website?
If you have trouble processing your international or local order through our website, please give us a call or send us a message.
You can reach us using the information on our contact page or DM on us our social media platforms: Instagram, and our customer care will assist with you.
Still have question?
If none of your questions are answered. Please reach out to helpline@hermanebynectar.com